Privacy Policy

Effective Date: 23/07/2024

GoodGrade Ltd (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you use our website and services (“Services”). By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect and process the following information about you:

1.1 Personal Information

  • Name
  • Email address
  • Postal address
  • Phone number
  • Date of birth
  • Payment information

1.2 Technical Data

  • IP address
  • Browser type and version
  • Time zone setting
  • Browser plug-in types and versions
  • Operating system and platform
  • Device information

1.3 Usage Data

  • Information about how you use our website, products, and services.

1.4 Marketing and Communications Data

  • Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect in the following ways:

2.1 To Provide and Improve Our Services

  • To manage your account and provide you with the services you request.
  • To improve our website, products, and services.

2.2 To Communicate with You

  • To send you service-related emails and messages.
  • To respond to your inquiries and provide customer support.

2.3 For Marketing Purposes

  • To send you marketing communications, where you have agreed to receive such communications.

2.4 To Comply with Legal Obligations

  • To comply with applicable laws and regulations.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

3.1 Service Providers

  • We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.

3.2 Legal Requirements

  • We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

3.3 Business Transfers

  • We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

4. Security of Your Information

We take reasonable measures to help protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

5. Your Rights

You have the following rights regarding your personal information:

5.1 Access

  • You have the right to request access to the personal information we hold about you.

5.2 Correction

  • You have the right to request that we correct any inaccuracies in your personal information.

5.3 Deletion

  • You have the right to request that we delete your personal information.

5.4 Objection

  • You have the right to object to our processing of your personal information.

5.5 Restriction

  • You have the right to request that we restrict the processing of your personal information.

5.6 Data Portability

  • You have the right to request that we transfer your personal information to another organization, or to you, in a structured, commonly used, and machine-readable format.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites.

7. Cookies

We use cookies to enhance your experience on our website. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

GoodGrade Ltd
Office 6827
321-323 High Road
Chadwell Heath, Essex RM6 6AX
UK
Email: [email protected]

By using our Services, you acknowledge that you have read and understood this Privacy Policy.