Terms of Service

Effective Date: 23/07/2024

Welcome to GoodGrade! These Terms of Service (“Terms”) govern your access to and use of our website, services, and products (“Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. Definitions

  • “Company,” “we,” “us,” or “our” refers to GoodGrade Ltd.
  • “You” or “your” refers to the individual using our Services.
  • “Services” refers to the tutoring services, educational resources, and any other services provided by GoodGrade.

2. Eligibility

By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are under 18, you may use our Services only with the involvement and consent of a parent or guardian.

3. Accounts

To access certain features of our Services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as needed. You are responsible for safeguarding your account information and for all activities that occur under your account.

4. Use of Services

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations.
  • Infringe on the rights of others, including intellectual property rights.
  • Interfere with or disrupt our Services or servers.
  • Use our Services for any fraudulent or harmful activities.

5. Payment and Fees

By purchasing our Services, you agree to pay the specified fees. All payments are due in accordance with the terms specified at the time of purchase. We reserve the right to change our fees at any time, but any changes will not affect previously purchased Services.

6. Cancellation and Refunds

You may cancel your subscription or service at any time. Refunds will be issued in accordance with our refund policy, which is available on our website.

7. Intellectual Property

All content, materials, and resources provided through our Services are owned by GoodGrade or our licensors and are protected by intellectual property laws. You may not use, copy, reproduce, distribute, or create derivative works from our content without our prior written consent.

8. Confidentiality

You agree to keep confidential any information you receive through our Services, including student information, proprietary materials, and any other confidential information.

9. Limitation of Liability

To the maximum extent permitted by law, GoodGrade shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use of or inability to use our Services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our Services; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Services by any third party; (e) any errors or omissions in any content; and (f) any defamatory, offensive, or illegal conduct of any third party. In no event shall GoodGrade’s liability exceed the amount you paid GoodGrade in the past twelve months for the Services giving rise to the claim.

10. Indemnification

You agree to indemnify and hold GoodGrade, its officers, directors, employees, and agents harmless from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Services or your violation of these Terms.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of any changes by posting the new Terms on our website. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.

13. Contact Information

If you have any questions about these Terms, please contact us at:

GoodGrade Ltd

Office 6417 321-323 High Road

Chadwell Heath, Essex RM6 6AX

UK

Email: [email protected]

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.